Optimised processes to reduce costs and meet customer needs

Get an Integrated Overview of Your Business

SAP’s SME Solutions optimise customer management by providing a centralised solution for storing all data related to customer activity. These integrated solutions provide full visibility of all transactions from initial enquiry, through the sales and purchasing process and on to aftersales and service. This contributes to increased customer satisfaction by facilitating communication with accurate information, such as quantities, supplier lead times, delivery schedules etc.

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Powerful Campaigns and Seamless Synchronisation

Information on all orders placed is contained within the system, making it easy to access if there are any customer queries or order discrepancies. The CRM engine supports your customer communication process by enabling the creation of marketing campaigns, which can be based on details of previous orders, market trends and many other factors, as well as routine campaigns and customer updates.

If your business uses other CRM systems, such as Hubspot or Salesforce for example, you can rest assured that these can be integrated with SAP’s SME solutions allowing for seamless synchronisation of data and update of information within your SAP solution – Ascarii has extensive experience in integrating these solutions for our customers.

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Optimised Customer Service

SAP’s SME Solutions can have a significant impact on communication with customers by providing businesses with all the data they need to optimise their customer service.

Companies that place the customer at the heart of their business are the ones that are going to be able to grow and compete in the future, and with real-time data at their fingertips on which to base strategic decisions, businesses that optimise their use of technology are the ones best placed to survive external challenges.

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Our team is highly experienced with many years’ experience in both functional and technical solutions that help companies automate their processes to increase efficiency, save time and money. We love to work closely with our customers to develop mutually beneficial long-term relationships.

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SAP Business One is used by manufacturers globally to help them streamline their inventories

Industry Sectors

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Manufacturing

Whether you’re a small manufacturer looking to improve control over your production processes and costs, or are a more established manufacturer wanting to take advantage of automation and utilise performance-leading manufacturing techniques, SAP’s SME solutions cater for any type of manufacturing organisation, whether it is:

  • Manufacture to Order (MTO)
  • Manufacture to Stock (MTS)
  • Engineer to Order (ETO)
  • Engineer to Order (ETO)
  • Build to Order (BTO)
  • Assemble to Order (ATO)
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Wholesale Distribution

SAP’s SME solutions are advanced products used globally by wholesale distribution businesses. They have been helping this sector optimise its inventory control and warehouse management for many years.

The automation of mundane and repetitive tasks enables staff to focus on managing by exception, while extensive reporting functionality provides the detailed insight and business intelligence required to support long-term decision making and strategic company direction.

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Financial Services

Both SAP Business One and SAP Business ByDesign are used by financial services organisations globally to support their rapid growth internationally.

These solutions give a real time, integrated overview of the business, helping to optimise processes to reduce costs and meet customer needs. The availability of multiple databases means that these solutions support your company to scale, automating processes across disparate locations and borders.

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Professional Services

SAP’s SME solutions empower your workforce to digitally manage their projects and improve their productivity and project management experience with leading edge technology. Complete, project and contract lifecycle management of your workforce, materials and plant with real-time insight into every aspect of your business. With the workforce making up 80-90% of the cost base of professional services firms, significant savings and increases in productivity can be made by freeing up fee earners from non-chargeable administrative tasks.

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Talk with one of our experts

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Nick Hull - Solutions Director

Ascarii

With several years ERP experience, having worked at SAP, I have a passion for supporting companies in helping them select the right SAP technology to deliver their cloud and digital strategies to underpin their growth aspirations.  At Ascarii, we care about what we deliver, and we care about our customers, which is why so many stay with us for so many years. We always want to help you to become a better run company and help you grow.

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Alyn Hughes - Strategic Alliances Director

Ascarii

Having worked within the ERP community for nearly 20 years, I can advise you on what solutions from SAP can help you achieve your strategic goals.  Whether you are looking for additional functionality or a view from one version of the truth, we are in a strong position to help you.

If you want your business to grow but find your existing systems are holding you back, please contact me and I will be happy to help you.